Guests staying at Legoland Hotels in New York and California can interact with Legoland characters and other aspects of the brand, hotel, and theme parks from inside their rooms using a hands-free, voice-first, guest-engagement platform from Volara, a provider of custom voice-based solutions for the hospitality industry.

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Every room at the newly-opened Legoland Hotel at Legoland New York Resort in Goshen, N.Y., and at both the Legoland Hotel and Legoland Castle Hotel at Legoland California Resort in Carlsbad, Calif., is equipped with Google’s voice-first hotel solutions on Google Nest Hubs with Volara’s engagement software, making it possible for guests to engage with hotel staff and services.

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With the help of Google Assistant, guests can say things like “Hey Google, call the front desk,” “Hey Google, bring me fresh towels,” or “Hey Google, set a Lego alarm” and receive answers immediately.

Hey Google, tell me a bedtime story,” and an immersive themed adventure will be told in the voice of a Legoland character.

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approximately two-thirds of engaged devices are used more than three times per day, while approximately one-quarter of all devices are being used 13 or more times per day. That’s a lot of guests having a lot of fun!”

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‘Hey Google, set a Lego alarm!’ Guests at Legoland Hotels can engage with staff and services through Google Nest Hubs

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With the help of Google Assistant, guests can say things like “Hey Google, call the front desk,” “Hey Google, bring me fresh towels,” or “Hey Google, set a Lego alarm” and receive answers immediately.

Hey Google, tell me a bedtime story,” and an immersive themed adventure will be told in the voice of a Legoland character.

guests would use the solution for those utility functions every guest need.

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approximately two-thirds of engaged devices are used more than three times per day, while approximately one-quarter of all devices are being used 13 or more times per day. That’s a lot of guests having a lot of fun!”

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