SpringHill Suites and Fairfield Inn & Suites by Marriott Orlando at SeaWorld have newly become Certified Autism Centers.
Both hotels completed a certification program from the International Board of Credentialing and Continuing Education Standards (IBCCES) to ensure that their staff has the training, tools, and skills needed to work with guests with autism or other sensory needs. These hotels join the other Certified Autism Centers in the area: SeaWorld Orlando, Aquatica Orlando, and Discovery Cove.
“All of us at the SpringHill Suites by Marriott and Fairfield Inn & Suites by Marriott Orlando at SeaWorld are committed to creating a brilliant and memorable experience for each and everyone one of our guests every day,” said Michael Wilke, dual general manager. “We are excited to be in the first group of hotels in Orlando, Fla. to become autism certified and be able to best serve individual guests with autism. This partnership is important to the families that stay with us, but also embraces the Marriott culture of taking care of others. This effort hits close to home for me as two of my family members have autism. I am proud to bring light and dedicate my time to serving those with special needs.”
IBCCES has been the industry leader in autism and cognitive disorder training and certification for healthcare professionals and educators around the globe for nearly 20 years. In response to families and individuals having limited travel options, IBCCES created training and certification programs specifically for the hospitality and travel industry.
“We’re excited to work with another SeaWorld of Orlando partner that is fully committed to serving guests on the autism spectrum,” said Myron Pincomb, IBCCES Board Chairman. “We know training and certification from an established credentialing board is critical to ensuring a positive guest experience and we’re excited to see these organizations working together to create a seamless welcoming and fun experience for visitors.”
To learn more about certified destinations and find resources for traveling with those who have special needs, visit AutismTravel.com.