Disney World testing new merchandise mobile checkout option

Walt Disney World is testing out a new way to make the Disney experience even more contactless and streamlined for our current times with a new Merchandise Mobile Checkout option.

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At select Walt Disney World stores and the Downtown Disney District at Disneyland Resort, guests can now scan items and check out using their phones and the appropriate Disney mobile app.

The process works like this:

  1. Grab a designated mobile checkout shopping bag. (When we tried this, they were just clear bags.)
  2. Scan items as you add them to your bag.
  3. Tap “Check Out” when you’re finished shopping to pay on your phone.
  4. Show your QR code to a cast member as you leave.

So far, we know that this is being tested out at the Downtown Disney District at Disneyland; MouseGear at Epcot in Walt Disney World; and possibly Disney’s Pop Century Resort.

Once you start the mobile checkout process, it automatically opens your Disney app and takes you through the transaction, all on your phone. It even automatically applies any discounts you might have linked to your Disney account, and inputs any payment information you already have saved – though you can change it to another card if you want to before completing the purchase.

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This new addition to Disney’s mobile experience offerings will only further streamline guests’ park-going experience post-pandemic. The use of Disney’s Mobile Order system for dining has increased from 9% to 84% since the pandemic began, according to Blooloop.

For now, we’ll have to wait for this test to roll out for more shops, and hopefully become a regular option for park guests.


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