Frontier Airlines to require passengers to wear face coverings

Frontier Airlines will begin requiring that its passengers wear a face covering over their nose and mouth, effective May 8, 2020.

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UPDATE – 05/08/20: Frontier Airlines has announced that it will implement temperature screenings for all passengers and team members before boarding flights, effective June 1, 2020. Anyone with a temperature of 100.4 degrees Fahrenheit or higher will be denied boarding.

This is the first airline to implement temperature screenings as safety features during this uncertain time.

UPDATE – 05/05/20: More airlines have now announced a requirement for passengers and attendants to wear face coverings. Spirit Airlines, American Airlines, Delta Airlines, and United Airlines now have the same requirement.

This requirement will have guests wearing face coverings at the airline’s ticket counters, gate areas, and onboard Frontier aircraft. Face coverings have been required for Frontier flight crews since April 13.

“We want our passengers to feel comfortable when flying with us by protecting themselves and their fellow travelers as we all navigate the COVID-19 pandemic,” said Barry Biffle, CEO of Frontier Airlines. “This new measure is aligned with CDC recommendations and those of many municipalities within the U.S. that include wearing a face covering when out in public.”

The airline will communicate this new requirement through emails, on its website, during the check-in process and at the airport. Very young children who cannot wear a face mask will be exempt from this new policy.

Recently, JetBlue also announced a face covering requirement for its passengers, effective May 4.

In addition to this new policy for Frontier, the airline has also implemented a program that requires passengers to accept a health acknowledgement before completing check-in through the company’s website or mobile app. This requires passengers to certify that:

  • Neither they nor anyone in their household has exhibited COVID-19 related symptoms in the last 14 days
  • They will check their temperature before heading to the airport and not travel if they have a fever
  • They will wash their hands/sanitize before boarding the flight
  • Information on the airline’s face covering policy will be added to the health acknowledgement

To adhere to social distancing guidelines, Frontier is blocking every other row on its aircraft departing on flights through the first week of May, and is allowing customers to change seats once on board within their respective zones.

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