Universal updates face covering policy; disability guests must wear face shield

by Brittani Tuttle

Universal Orlando has updated their policy regarding face coverings worn by guests at the theme parks, and has set a new requirement for guests with disabilities.

A guest wearing a cloth face covering.
face shield
A guest at Universal Orlando wearing a face shield.

Effective today, June 25, guests who have a disability that prevents them from wearing a face covering will now have to wear a face shield during their visit to Universal Orlando.

A white checkered wristband will be given to guests who request this alternate accommodation. Face shields will not be permitted on some attractions, so those guests will have to switch over to a regular face covering to experience them. Information on what attractions this applies to will be communicated with guests when they visit Guest Services to discuss their accommodation.

For all other guests, face coverings are required to be worn at all times during their visit, except for when eating or drinking or in a U-Rest Area. You can check out Universal Orlando’s safety information here.


Related Articles


Yoda June 25, 2020 - 9:22 pm

ADA part III sec.36.208 will allow Universal to enforce face masks to be worn unless alternate option is available. Nice to see that Universal is allowing face shields as alternate instead of masks for people with disabilities that prevent wearing masks.

My concern is all the theme parks in Orlando have spots, like the U-Rest Area and similar at SeaWorld and Disney World. Doesn’t the Orange County mandate that masks be worn in public make these spots unsafe? I am currently not planning on going to a park until mid-July and these areas are what worry me.

Bernard Pettiford June 28, 2020 - 7:45 am

The U Rest areas are setup with social distance in mind. When we visited yesterday, there was more than enough space between parties in the zone. I did not feel unsafe at all.


Leave a Comment

Email Newsletter Signup

Get the latest news direct to your inbox.
Simply submit your email address below.