The Walt Disney World Swan and Dolphin Resort will officially reopen to guests on July 29, and reservations are available now.
“With the Disney Parks reopening, we are thrilled to open our doors again,” said Sean Verney, the hotel’s newly-appointed area general manager. “We are committed to providing a relaxing and revitalizing experience but doing so in a responsible manner.”
In preparation for reopening, the property has implemented a new set of policies and procedures called “Our Commitment to Clean,” in order to help guests and cast members address the unique situations presented by the pandemic.
The new procedures were developed in conjunction with health and medical experts and include cleaning protocols throughout each step of a guest’s stay and through every physical space in the hotel. The key components of “Our Commitment to Clean” include:
- Enhanced Cleaning – cleaning efforts will be increased across all areas of the hotel, with special attention paid to high-traffic spaces and high-touch surfaces
- Physical Distancing – restaurants, meeting spaces and other public areas will have reduced seating capacities; signage and stanchions throughout the property will assist with proper distancing in lines
- Use of Personal Protective Equipment – face coverings will be required for all cast members and required for all guests in public spaces
Guests who have reservations at the Swan and Dolphin are now eligible to access the Disney Park Pass system to make their park visit reservations. Walt Disney World’s theme parks are scheduled to reopen in phases on July 11 and July 15.
The hotel will continue to host meetings and groups, and will work with each to customize their events under the new safety standards. Those interested in booking a meeting can visit SwanDolphinMeetings.com.
“We’re ready!” said Verney. “While much of the world has changed, our goal remains the same — to deliver a magical experience for our guests — and that’s what we plan to do.”