SeaWorld Parks & Entertainment announced today that it will be temporarily closing all their theme parks due to the coronavirus (COVID-19) pandemic.
UPDATE – 03/27/20: SeaWorld Parks & Entertainment has announced that the parks will now remain temporarily closed with no re-opening date yet announced.
As reported by the Orlando Business Journal, SeaWorld said in an SEC filing that it will temporarily furlough 90 percent of its workforce starting April 1. Employees will not receive pay during this furlough period, and the current length of this period is unknown.
The parks will close on March 16, and remain closed through the end of the month. The parks affected by the closure include:
- SeaWorld Orlando
- SeaWorld San Diego
- SeaWorld San Antonio
- Discovery Cove
- Busch Gardens Tampa Bay
- Busch Gardens Williamsburg
- Sesame Place Philadelphia
- Sesame Place San Diego
- Aquatica Orlando
- Aquatica San Diego
- Adventure Island
- Water Country USA
Busch Gardens Williamsburg will specifically be closing on March 14.
During the closure, essential personnel, including animal care experts, will continue to look after the health and safety of the animals in the parks’ care. The SeaWorld animal rescue and rehabilitation operations will also continue to operate.
SeaWorld Parks & Entertainment will continue to pay our full-time Ambassadors during this period.
SeaWorld Parks & Entertainment also shared a list of commonly asked questions and answers regarding the situation:
How long will the park be closed due to the coronavirus?
All our theme parks will be temporarily closed starting March 16 through the end of the month.
Will I be refunded for my ticket or experience?
Due to the recent change in operations, you will be refunded for any tickets or in-park experiences that you were not able to use during the time that the park was temporarily closed.
Can I reschedule my trip/event for a later date?
Yes, for guess whose plans are impacted by the recent change in operations, we will be allowing to rebook through 2021, without fees.
I booked my trip to SeaWorld through a third-party vendor, can you help me?
Guests who booked travel with a third-party reseller should contact the reseller directly for assistance.
I have a vacation package. Can I get a ticket refund if I cancel my trip?
We would be happy to reschedule your vacation package or provide you with a refund if you are within the 72-hour cancelation window.
I work for a for-profit company or organization. Will my deposit be reimbursed if:
- I want to cancel my planned event due to coronavirus concerns?
- My company/organization is restricting travel and we can no longer attend our planned event?
Please contact the park sales team for further information and assistance in rebooking your event.
I was planning to attend the park on a school trip or through an educational camp experience during the time the park is closed. Can I get a refund?
Due to the recent change in operations, we will refund school trips or educational camp experiences without penalty. Please contact the parks sales team for further information.
Can I get a refund on my…
- All Season Quick Queue
Annual passes, season passes, and membership products are non-refundable.
What are you doing to protect the animals in your care from coronavirus?
At this time, there is no evidence that coronavirus is transmissible from humans back to animals. According to the CDC, no animals in the United States have been identified with the virus. The welfare of our animal ambassadors is always of the utmost importance to us, and we are continuing to monitor developments closely.
Our veterinarians and animal care specialists have a world-class health monitoring program in place designed to detect illness as early as possible. In addition, our veterinarians have reviewed the list of symptoms coronaviruses cause in animals as well as response plans. Any new information provided by the CDC, Association of Zoos and Aquariums, American Veterinary Medical Association and local public health offices is reviewed daily by our veterinary professionals to determine whether the risk to animal health has changed.
Stay tuned for more updates on coronavirus-related closures as they are released, and check out our regularly-updating page with all current major theme park closures in the U.S.