Q&A: Jim MacPhee, former COO at Walt Disney World, talks about the creation of MyMagic+
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Q&A: Jim MacPhee, former COO at Walt Disney World, talks about the creation of MyMagic+

The Next Generation Experience – project name for what became My Disney Experience – started as an eight-week exploration into making Walt Disney World’s guest experience seamless, from the initial planning stage to the visit to the return home, and ended up as an eight-year project that transformed the business.

Disney Genie Service, paid ‘Lightning Lane’ coming to Disneyland, Walt Disney World
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Disney Genie Service, paid ‘Lightning Lane’ coming to Disneyland, Walt Disney World

The era of FastPass has ended, and Disney Genie is coming this fall to Walt Disney World and Disneyland to reinvent the guest experience.

Disney Springs hotel guests can enjoy theme park benefits throughout 2020
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Disney Springs hotel guests can enjoy theme park benefits throughout 2020

Guests staying at the seven Disney Springs Resort area hotels recently have been able to enjoy two benefits at Walt Disney World: Extra Magic Hours and 60-Day FastPass+ booking. These offerings were set to end on Dec. 31, 2019 – but they have officially been extended!