Dollywood Parks and Resorts have announced that they will begin a phased reopening period this month after being closed since March 14, starting with Dollywood’s DreamMore Resort.
The DreamMore Resort and Spa will reopen to guests on June 10, followed by Dollywood theme park and Dollywood’s Splash Country Water Park on June 15 and 16 for season pass guests only. Both parks will be open to the public on June 17.
“We are excited to get open and to welcome families back to the Great Smoky Mountains. Brighter Days are here!” said Dolly Parton. “We have been blessed to work with some incredible experts at Covenant Health and with the State of Tennessee as we have navigated this extraordinary situation. Their advice and teamwork has provided untold help to make sure we are doing the right thing.”
All operations at the parks will adhere to the Tennessee Pledge and state operational restrictions.
“As Dolly said, we are now ready to reopen and get back to the business of ‘Making Memories Worth Repeating’ for our loyal and passionate guests to both our parks and resort,” said Craig Ross, president of Dollywood. “The team has faced this challenge head on and they have made numerous operational changes we believe will help with the safety of our guests and hosts as we continue to deal with the coronavirus. Safety is—and will always be—one of our highest priorities.”
Social distancing guidelines will limit the park’s daily capacity. As a result, season passholders will be required to reserve the date and time they wish to visit, and general admission guests will purchase a date-based ticket to ensure everyone has a safe and socially-distant visit.
Reservations can be made online at Dollywood.com/Reservations and on the Dollywood mobile app, where you’ll find a how-to video that demonstrates the process.
In addition, before entering the parks, hosts and visitors must undergo a touchless temperature screening and wear a face mask. Children under the age of three are not required to wear a mask at any time. Guests will not be required to wear a mask while eating, and masks are not required on all water park attractions at Splash Country or on select coasters and water attractions at Dollywood. More information about face masks and a video that details the safety and operational updates is available to watch at Dollywood.com/PlaySafe and on the mobile app.
Dollywood has said that they will continue to monitor any changes in the CDC or state guidelines as operations restart, and will make any changes as necessary to the guest experience.